Hotel Management System Analysis.

PROPOSED SYSTEM:

eZee Rewards and Loyalty is a software that can be used in the hospitality industry. Through this software the Hotel administration can manage their loyalty programs in an effective way. The Hotel Loyalty Programs can be used to entice guests into becoming a regular guest at the hotel. These programs are especially beneficial to hotel chains, where the benefits of the program can span over their entire hotel chain. Personalized service and rewards deliver exceptional experiences to guests, and make them come back for more.

The system will be divided into the following subsystems.

Ø User

Ø Get Information

eZee Loyalty and Rewards is a Web Application. In this system administrator collects the information from different hotels. eZee Loyalty and Rewards system administrator contacts the specified rooms and collects the information and update the information time to time and store in database in a flexible manner.

REQUIREMENT ANALYSIS & SPECIFICATION:

The scopes of eZee Loyalty and Rewards are:

Ø The scope of the project defines only those functionalities which are provided by the eZee Rewards and Loyalty Software.

Ø The scope of the users involved in the Rewards and Loyalty Program is defined as the roles of each user in the system and their accessibilities to the different elements and prospects within the system..

The scope of this system includes planning and designing. The contents are as follows:

User Module Tasks:

Create a separate Menu item in eZeeFrontOffice application called “Loyalty and Rewards”

In that create the following sub menu items viz.,

Menu Structure

Loyalty and Rewards

Ø Configure

§ Membership Levels

§ Points

o Metric Types

o Qualification Metrics

o Points Allocation

o Points Purchase

o Rewards

§ Membership Details

Ø Add/View/Modify

Ø Search

Ø Reports

FEASIBILITY STUDY

TECHINICAL FEASIBILITY:

Evaluating the technical feasibility is the trickiest part of a feasibility study. This is because, .at this point in time, not too many detailed design of the system, making it difficult to access issues like performance, costs on (on account of the kind of technology to be deployed) etc. A number of issues have to be considered while doing a technical

analysis.

i) Understand the different technologies involved in the proposed system:

Before commencing the project, we have to be very clear about what are the technologies that are to be required for the development of the new system.

ii) Find out whether the organization currently possesses the required technologies:

o Is the required technology available with the organization?

o If so is the capacity sufficient?

For instance –

“Will the current printer be able to handle the new reports and forms required for the new system?”

OPERATIONAL FEASIBILITY:

Proposed projects are beneficial only if they can be turned into information systems that will meet the organizations operating requirements. Simply stated, this test of feasibility asks if the system will work when it is developed and installed. Are there major barriers to Implementation? Here are questions that will help test the operational feasibility of a project:

§ Is there sufficient support for the project from management from users? If the current system is well liked and used to the extent that persons will not be able to see reasons for change, there may be resistance.

§ Are the current business methods acceptable to the user? If they are not, Users may welcome a change that will bring about a more operational and useful systems.

§ Have the user been involved in the planning and development of the project?

§ Early involvement reduces the chances of resistance to the system and in

§ General and increases the likelihood of successful project.

Since the proposed system was to help reduce the hardships encountered. In the existing manual system, the new system was considered to be operational feasible.

ECONOMIC FEASIBILITY:

Economic feasibility attempts 2 weigh the costs of developing and implementing a new system, against the benefits that would accrue from having the new system in place. This feasibility study gives the top management the economic justification for the new system.

A simple economic analysis which gives the actual comparison of costs and benefits are much more meaningful in this case. In addition, this proves to be a useful point of reference to compare actual costs as the project progresses. There could be various types of intangible benefits on account of automation. These could include increased customer satisfaction, improvement in product quality better decision making timeliness of information, expediting activities, improved accuracy of operations, better documentation and record keeping, faster retrieval of information, better employee morale.